FAQ’s

Do you take commissions or requests?
No, I do not.  Period.

 

What is your return policy?
If the item arrives damaged, email me within 3 days, and ship back to me within 7 days from arrival. The item must be unaltered, unworn in the case of jewelry, and in as much of the original packaging as feasible. 

What about shipping?

  • Pens: All pens come in gifting-ready packaging and are shipped the most economical USPS option available. Pens above $200 USD are insured for the full value.
  • Artwork:  This is on a piece by piece basis. The larger works on paper typically ship rolled in a tube, the smaller ones on paper in a rigid mailer with backing board. Large canvas works are packed professionally by the shipping company we decide to ship with for the piece in question.
  • Jewelry: I ship in padded bubble mailers at the minimum, and most jewelry comes gift packaged. I ship USPS, and the rates shown are straight from USPS, calculated based on the weight and size of your order.
  • Printed goods: Those are also live rates based on what you order, and exactly what I’m charged. (No profit on shipping, cross my heart.)
  • International: I try to ship everywhere possible, whenever possible. Sometimes, the shipping rates are mind-boggingly high, even by my standards. I had a choice between padding the product prices with shipping costs to lower the rate shown on the cart, or keep product prices true, and show actual shipping rates. I decided to do the latter; it’s more fair to everyone, and honest. 

When will you have [x] available?
Unfortunately, because I have a backlog of work for at least the next six months, I can’t predict that. I am, however, working as fast as I can. (There is only one of me doing everything.)

Will you repeat an older design I’ve seen before?
Probably not. I’ve had too many people ask for this, and then when I did it, they disappeared. What is listed here is what is available.

Will you copy this design someone else has?
Never.

What do you mean by “Made to Order” jewelry?
Most of the jewelry you’ll see here is Made to Order. Simply, that means that you are ordering the design you see in the shop, and then I’ll make one of them for you, after you order.