I accept PayPal for all purchases.
You don’t need a PayPal account to check out – they’ll handle a regular credit card just fine without one. They just have better fraud prevention than most payment processors, so I use them to keep costs down. <3
Because so much of my work is custom/made to order, has every descriptor I can think of listed, AND I’ll happily answer any additional questions one on one before purchase, there are only a very few conditions where returns are accepted:
- Jewelry: We accept returns on jewelry in the case of shipping damage for Priority Mail packages, provided the item is unworn in original packaging, with a photo emailed to show the damage to the package within 7 days of arrival. A refund will be issued when the item is returned and the USPS has completed a damage claim. Return shipping costs are not refundable. (Most made to order jewelry can’t usually be resold, which is why refunds are only in the case of damage.)
- Home Decor and Printed Items: Reprints/Replacements will be sent in the case of: Wrong Item Sent, Wrong Size Sent, Product Scratched upon arrival, as compared to your order. (Meaning, your order says you ordered a King Duvet Cover, but you got a Queen, and so on.) Because my printers can only work with the information in your order, please do double check measurements, or contact me with questions, if you’re concerned. I try to list every dimension and relevant bit of information possible for this reason. (The printers don’t budge on this, so I can’t either.)
You can use the secure contact form or email abigailmarkov at gmail dot com. The contact form doesn’t send mail to my spam box, so that’s the bet bet. Sometimes regular email ends up in spam, but I try to check at least once a week.